Debt Collection Specialist
Revenued Albania is the growing Tirana-based branch of Revenued, LLC. a fintech company founded by a team of leading pioneers of the U.S. alternative small business financing industry. Since Revenued Albania’s start, we’ve prided ourselves on providing opportunities to top-tier talent in areas like Sales, Customer Service, Debt Collection, Legal Services, Underwriting, Marketing, Data Science, and Technology. In addition to our superior talent, we also provide excellent compensation and benefits including training, bonuses, transportation, and true opportunities for growth within the company. We have recently moved into a brand new headquarters at the ETC Business Center, with sweeping views of Tirana, an attached shopping mall with a food court, bars, and more. Don’t miss out on this opportunity to work with like-minded, career-driven individuals at this growing Fintech Company.
As a debt collection specialist you will be responsible to recover outstanding funds on defaulted accounts as well as creative payment plan negotiations.
Working hours 2:30pm - 10:30pm
Job Duties and Responsibilities:
- Review past due accounts and contact merchants to recover outstanding amounts.
- Plan a course of action to recover owed money.
- Locate and contact debtors utilizing various skip-tracing tools.
- Negotiate payoff settlements and payment plans.
- Act as a liaison between accounts receivable investigators, paralegals and attorneys.
- Handle customer questions and concerns in a timely manner.
- Build trust with defaulted merchants.
- Update account status on database regularly.;
- Ensure monthly, quarterly and annual collections goals are met..
- May be required to perform other tasks and duties reasonably related to job responsibilities.
Experience/Knowledge, Skills & Abilities:
- 2-4 years’ experience related experience.
- Experienced in negotiations and persuasive speaking skills.
- Patience and ability to manage stressful situations.
- Strong communication, problem solving, analytical and judgment skills required.
- Solid understanding of billing and collection processes
- Ability to work independently and to adapt to a fast paced environment and ever changing environment.
- Proficiency in using MS Office and databases.
- C1 Proficiency in both verbal and written English
We thank you for your interest in career opportunities with Revenued Albania. Due to the high volume, only those candidates selected for an interview will be contacted.