Debt Collection Specialist
Revenued Albania is the rapidly expanding Tirana branch of Revenued, LLC, a fintech company founded by leaders in the U.S. alternative small business financing industry. Since Revenued Albania's start, we have been committed to offering top-tier talent opportunities in Sales, Customer Service, Debt Collection, Legal Services, Underwriting, Marketing, Data Science, and Technology.
At Revenued Albania, we not only attract exceptional talent but also provide competitive compensation and benefits, including private medical insurance, ongoing training, performance bonuses, transportation, and real opportunities for career growth. Our modern offices are located in the ETC Business Center, featuring sweeping views of Tirana, with convenient access to an attached shopping mall, food court, bars, and more.
Join us and become part of a thriving fintech company, where you can work alongside ambitious, career-driven professionals. Don’t miss your chance to grow with us!
As a debt collection specialist you will be responsible to recover outstanding funds on defaulted accounts as well as creative payment plan negotiations.
Working hours 2:30pm - 10:30pm
Job Duties and Responsibilities:
- Review past due accounts and contact merchants to recover outstanding amounts.
- Plan a course of action to recover owed money.
- Locate and contact debtors utilizing various skip-tracing tools.
- Negotiate payoff settlements and payment plans.
- Act as a liaison between accounts receivable investigators, paralegals and attorneys.
- Handle customer questions and concerns in a timely manner.
- Build trust with defaulted merchants.
- Update account status on database regularly.;
- Ensure monthly, quarterly and annual collections goals are met..
- May be required to perform other tasks and duties reasonably related to job responsibilities.
Experience/Knowledge, Skills & Abilities:
- 2-4 years’ experience related experience.
- Experienced in negotiations and persuasive speaking skills.
- Patience and ability to manage stressful situations.
- Strong communication, problem solving, analytical and judgment skills required.
- Solid understanding of billing and collection processes
- Ability to work independently and to adapt to a fast paced environment and ever changing environment.
- Proficiency in using MS Office and databases.
- C1 Proficiency in both verbal and written English
We thank you for your interest in career opportunities with Revenued Albania. Due to the high volume, only those candidates selected for an interview will be contacted.